Processing Times, Shipping, Refunds & Returns
All regular orders will ship within 1-5 business days via USPS with a tracking number. Order fulfillment time for blinged and customized items will be extended to2-3 weeks depending on how many orders their are. We will let you know up front.
USPS Priority or UPS shipping is available and will be automatically calculated for items over 1lb. We understand a customer's eagerness to receive their order however we must emphasize that once your order is shipped it's no longer in our possession and all now in the hands of the USPS. We then have no control over the efficiency or condition in which your order is delivered.
Also UPS & USPS ship times are in addition to our processing times.
Orders shipped via USPS Priority Mail has an expected delivery time of 1, 2, or 3 business day which is based on origin, destination and drop off time. UPS Ground 1-5 days.
We send out tracking numbers on all boxes that are going UPS and USPS Priority Mail (unless you are an International customer in which case you will be sent the customs number). Tracking numbers are generally sent out in the evening. If you do not receive your tracking number be sure to check any SPAM filters you may have. They love to get caught there!
If you received a tracking number via email from us you can track your package easily. Usually, you can just click the link in the email and it takes you to a page where it displays tracking information. If it does not work try the links below:
UPS (United Parcel Service):http://www.ups.com
USPS Priority Mail (US Post Office): http://www.usps.com
First class packages have NO insurance and will bot be replaced if damaged, stolen or lost.
Priority packages are insured if the USPS or UPS tracking shows your order has been delivered please refer to find missing mail for information on finding your missing order and/or filing a claim with USPS or UPS. Once orders have been shipped they are no longer our responsibility.
If you place an order after 10:00am Friday, it may not be processed until Monday morning. There are several US legal holidays that occur on Mondays. Be aware that we cannot ship USPS parcels on those days.
Please double check your shipping address as you enter it. Relying on your browser's auto-fill is a mistake. Why? Because it makes mistakes all the time. We ship packages to the address you provide. It is up to you to provide a correct and complete address. If we ship to a wrong address and it comes back to us, we will restock your order and issue a refund for the product only. We will not reimburse you for the shipping costs if you provide a bad address. Take a moment to double check and check again before hitting that submit button, please!
Return, Refund, Cancellation Policy:
Once an order is placed ALL SALES ARE FINAL. We don't accept returns, exchanges, or cancellations. But please contact us at if you have any problems with your order within 24-48 hours of receipt.